Marketing phrases of the week

Online reputation management | Marketing Glossary

Online reputation management

Online reputation management (ORM) is the practice of strategically crafting, building and maintaining a positive online reputation for a company, individual, product, or brand.


API

API stands for Application Programming Interface, which is a set of protocols, routines, and tools for building software applications.

API | Marketing Glossary

Brand journalism

Brand journalism is the practice of using journalistic skills and principles to create content for a company or brand.

Brand journalism | Marketing Glossary

Below the line

"Below the line" marketing is a term used to describe marketing activities which are employed to encourage customers, clients and potential customers to interact more closely and directly with products or services.

Below the line | Marketing Glossary

Return visitor

A ‘return visitor’ is a customer who returns to a website or store and makes multiple purchases, visits or views.

Return visitor | Marketing Glossary

B2B

Business-to-business (B2B) is a type of commerce transaction that exists between two businesses, typically characterized by a higher complexity and longer duration than consumer-based sales.

B2B | Marketing Glossary

Database marketing

Database marketing is a practice of using customer data that has been accumulated and stored in a business’ database, to optimize its marketing efforts.

Database marketing | Marketing Glossary
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